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Individual User Reviews for HSN
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| Overall Rating: |
7 / 10
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| Ease of Ordering: |
10 / 10
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| Product Selection: |
7 / 10
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| Low Pricing: |
7 / 10
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| Customer Service: |
8 / 10
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Reviewed by gardenia7
Many good Today's Specials. I have an issue with HSN not confirming my Mr. Rebates clicks. It shows up in my clicks history, but they never confirm! So, I am not receiving any rebates due to this on-going issue.. I figure my end cost based on receiving rebates, thus I will look elsewhere for better prices, Should not be listed on Mr. Rebates, since they do not issue rebates anymore.
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| Overall Rating: |
9 / 10
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| Ease of Ordering: |
10 / 10
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| Product Selection: |
8 / 10
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| Low Pricing: |
7 / 10
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| Customer Service: |
10 / 10
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Reviewed by Carol
Nice selection of items except don't care for their Christmas items too much. I bought lots of Christmas items from QVC but none from HSN. HSN should copy QVC when it comes to Christmas. Also QVC only 3% rebate and HSN is 6%. Prices are pretty good at HSN. I love all the coupons and discounts they give. Do prefer HSN and ask for gift cards from there if anyone asks.
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| Overall Rating: |
9 / 10
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| Ease of Ordering: |
8 / 10
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| Product Selection: |
9 / 10
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| Low Pricing: |
8 / 10
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| Customer Service: |
9 / 10
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Reviewed by diane1470
I love to shop at HSN because they have great merchandise!
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| Overall Rating: |
2 / 10
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| Ease of Ordering: |
9 / 10
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| Product Selection: |
8 / 10
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| Low Pricing: |
8 / 10
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| Customer Service: |
1 / 10
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Reviewed by jlsat
HSN has not been issuing rebates to me through my Mr. Rebates account. I have had to ask for manual adjustments at least twice, and I have 5 purchases for which I have not received rebates. There are discussions on the HSN Community BB about this topic. I would advise people not to purchase from HSN until they clear up this problem.
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| Overall Rating: |
10 / 10
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| Ease of Ordering: |
10 / 10
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| Product Selection: |
7 / 10
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| Low Pricing: |
8 / 10
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| Customer Service: |
10 / 10
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Reviewed by Imagraphicx
My 100th or so purchase from HSN in over 10 years. Never a bad experience.
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| Overall Rating: |
1 / 10
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| Ease of Ordering: |
1 / 10
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| Product Selection: |
1 / 10
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| Low Pricing: |
2 / 10
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| Customer Service: |
3 / 10
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Reviewed by bblu
HSN will not follow through with your purchase order if they made a mistake on the price listed . HSN will cancel any order they made a price mistake on. This is a poor way to do business.
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| Overall Rating: |
8 / 10
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| Ease of Ordering: |
9 / 10
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| Product Selection: |
10 / 10
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| Low Pricing: |
10 / 10
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| Customer Service: |
8 / 10
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Reviewed by Dine
Absolutely love HSN! Shop here all the time.
Great buys and great prices!
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| Overall Rating: |
10 / 10
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| Ease of Ordering: |
10 / 10
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| Product Selection: |
10 / 10
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| Low Pricing: |
9 / 10
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| Customer Service: |
10 / 10
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Reviewed by sweetpea113377
No comments entered by reviewer.
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| Overall Rating: |
8 / 10
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| Ease of Ordering: |
10 / 10
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| Product Selection: |
8 / 10
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| Low Pricing: |
6 / 10
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| Customer Service: |
9 / 10
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Reviewed by kevinjjc
My overall experience with HSN was positive. Although they don't always have the lowest prices, they do have products exclusively sold there. My order was processed quickly and delivered on time as promised. I wouldn't hesitate to buy from HSN again in the future.
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| Overall Rating: |
10 / 10
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| Ease of Ordering: |
10 / 10
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| Product Selection: |
8 / 10
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| Low Pricing: |
8 / 10
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| Customer Service: |
10 / 10
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Reviewed by Rhonda
No comments entered by reviewer.
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| Overall Rating: |
9 / 10
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| Ease of Ordering: |
9 / 10
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| Product Selection: |
9 / 10
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| Low Pricing: |
10 / 10
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| Customer Service: |
N/A
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Reviewed by RW
HSN is my first choice for the Andrew Lessman vitamins. I purchased a few times, and had very great sucess with them. The shipping from HSN is very fast, and I love that they send me an email when the order ships with the tracking number. I have needed to return things to HSN previously as well, and I had no problems with that either. They just accepted the refund and sent me the money back to my credit card. I would not ever hesitate to shop at HSN at any time! They are great!
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| Overall Rating: |
10 / 10
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| Ease of Ordering: |
10 / 10
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| Product Selection: |
9 / 10
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| Low Pricing: |
8 / 10
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| Customer Service: |
10 / 10
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Reviewed by theycallmeamy
I really like HSN fashion, shoes and handbags. They offer a younger, trendier selection than QVC or ShopNBC. They've got some great jewelry, too but I feel their fine jewelry is overpriced. Customer service is great, and they're shipping and exchanges are pretty fast.
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| Overall Rating: |
10 / 10
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| Ease of Ordering: |
10 / 10
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| Product Selection: |
8 / 10
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| Low Pricing: |
8 / 10
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| Customer Service: |
10 / 10
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Reviewed by pashber
HSN is one of the best (if not the best) TV shopping channel out there. They have well-priced costume jewelry from very talented designers (such as Victoria Wieck), and their clothing, while it can be hit and miss because of the sizing, can turn out some nice designs and great deals (my favorite is Terry Lewis for her classic designs, which are impossible to find in any store or catalog nowadays).
I also enjoy their beauty products (Wei East, Italian Beauty, Signature Club A), although they can be pretty pricey because the best values are in sets. The shipping cost is always an issue with any home shopping channel, so that has to be factored into any decision. The best part about HSN is the ease of returning products, although the customer is responsible for the return postage. I use either the post office, USPS at home service (for priority mail) or their return shipping label ($6.95 under 5 pounds, $8.95 above 5 pounds), and can return multiple items in one box for one shipping price. The refunds show up within a week.
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| Overall Rating: |
8 / 10
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| Ease of Ordering: |
10 / 10
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| Product Selection: |
9 / 10
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| Low Pricing: |
7 / 10
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| Customer Service: |
9 / 10
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Reviewed by Kim
I love shopping as HSN. I should own stock in the company if there was such a thing (ha ha). I buy stuff from there pretty much on a daily to weekly basis so I'm always finding things that I like. Their prices are pretty good. I like buying their fashions and their beauty products.
The one thing that I don't like about HSN is the shipping. They charge shipping based on each individual product so if you are like me it gets rather costly. They do give you 1/2 price shipping on each purchase after the 1st on all beauty and fashion purchases but it still adds up rather quickly. I sometimes have to pay $40 to ship 6 items of clothing when you know it only costs them around $12 to $18.
Other than that I love HSN.
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| Overall Rating: |
9 / 10
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| Ease of Ordering: |
9 / 10
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| Product Selection: |
9 / 10
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| Low Pricing: |
9 / 10
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| Customer Service: |
9 / 10
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Reviewed by hmheartfelt
Overall, I'm very happy with HSN, especially the way they have increased their crafts and scrapbook department since Suzanne Runyun came on board. I'm
pleased that they offer coupons and incentives through rebate programs like
Mr. Rebates. Prices and selection are better than what I can find locally. I shop
with HSN a lot more now than I used to.
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| Overall Rating: |
9 / 10
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| Ease of Ordering: |
10 / 10
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| Product Selection: |
7 / 10
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| Low Pricing: |
9 / 10
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| Customer Service: |
10 / 10
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Reviewed by mums
I've had nothing but good experiences at HSN, although I buy mostly cosmetics from them. Their customer service is highly responsive, and ordering is easy. And they frequently have great coupons on their site, or through Mr. Rebates. I wish they had a better selection of designer jewelry, particularly in silver, because they're lacking in that area. But their shipping policies are good, and better than a lot of other places.
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| Overall Rating: |
10 / 10
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| Ease of Ordering: |
10 / 10
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| Product Selection: |
10 / 10
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| Low Pricing: |
10 / 10
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| Customer Service: |
10 / 10
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Reviewed by NSH
I love HSN. If you are a first time customer, check to see if you can use a coupon for an additional 15% off. I did and boy was the price amazing. I bought some Ribs and they were shipped out and arrived within 4 days. I would recommend HSN to everyone.
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| Overall Rating: |
8 / 10
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| Ease of Ordering: |
9 / 10
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| Product Selection: |
8 / 10
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| Low Pricing: |
8 / 10
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| Customer Service: |
9 / 10
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Reviewed by TennesseeYankee
I'm a long-time HSN shopper, and although I don't buy from them very frequently anymore, I have to admit they have some unusual items, great clearance sales, and the customer service is very good. They're great about crediting your account if an item goes down in price, offer Flexpay on most items (which is appreciated), and a pretty good selection of merchandise that you won't find just anywhere. My one complaint is, if you order something from your wish list, you will NOT earn a rebate on it. This is something I learned when my rebate didn't appear on my account and I questioned it.
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| Overall Rating: |
10 / 10
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| Ease of Ordering: |
10 / 10
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| Product Selection: |
8 / 10
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| Low Pricing: |
9 / 10
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| Customer Service: |
8 / 10
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Reviewed by rob
HSN makes ordering easy, never have to leave home. Pricing, especially when items are on "special" cannot be beat. I wish the S&H were a little bit cheaper, but I realize postage costs are going up.
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| Overall Rating: |
9 / 10
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| Ease of Ordering: |
9 / 10
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| Product Selection: |
9 / 10
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| Low Pricing: |
9 / 10
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| Customer Service: |
N/A
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Reviewed by Heather
No comments entered by reviewer.
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