Mr. Rebates Support
Help > Questions > Technical Issues

Q. Why does my popup window say I'm not logged in?

A. Sometimes your internet browser will "cache" web pages including our informational popup window. Simply right-click and hit refresh on that pop-up and you'll see that you are logged in successfully.

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If this does not answer your question, please read through our most frequently asked questions before submitting an online support request as your question may be answered in the FAQ.  Please also note that the Mr. Rebates Help Center has a similar selection of searchable questions and answers about Mr. Rebates.