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Store Ratings
Macy's Ratings
Macy's Reviews
(26 Reviews)
Overall Rating
Macy's Reviews and Macy's Ratings
8.42 / 10.00
Ease of Ordering

8.62 / 10.00
Product Selection

8.36 / 10.00
Low Pricing

7.69 / 10.00
Customer Service

7.38 / 10.00
Rate & Review Macy's
 
Individual User Reviews for Macy's
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by aken4

Macys is a great place to shop online. They have a vast selection to choose from. You can find great deals on sale merchandise as well.
Overall Rating: 6 / 10
Ease of Ordering: 5 / 10
Product Selection: 5 / 10
Low Pricing: 5 / 10
Customer Service: 5 / 10
Reviewed by Kris

Macy uses the cheapest shipping method and charge the highest shipping rates and USPS always takes longer to get delivered so I would switch my carrier. I would not keep the same items in your juniors department up so long. I am a big fan of Le Tigre and wish you had more of a selection.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 10 / 10
Customer Service: 9 / 10
Reviewed by Cat

Macy's is a great site to shop online. They have a great selection of items and regularly have great sales. I received my order within three days of placing it! I will continue to shop with Macys.com.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 7 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by SAHM

Macys has been around forever. Macys.com is an okay shopping experience, but not like shopping in their brick and mortar stores.

I've never had the need to contact customer service, so I can't rate that. Their website could use a re-vamping and they could add more products. More coupons would be nice, too.

Overall, it's fairly easy to navigate, sales are good and I always receive my orders, though shipping might be a bit slow. I've never needed to return anything.

If they have what you're looking for, I wouldn't hesitate to order from them, but it would be nice to see this site spruced up a bit.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 7 / 10
Reviewed by Kari

I had problems with them on the phone when I had a question about my order. Their online system and follow up is great. I also registered with Macys and their service was exceptional.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 7 / 10
Low Pricing: 8 / 10
Customer Service: 5 / 10
Reviewed by gini

No comments entered by reviewer.

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